Nuance - Document Imaging Solutions

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Support Overview

The eCopy Support Team is committed to ensuring that our technology offers the easiest and most logical pathway for distributing companies' paper-based documents — down the hall or around the world.

The goal of our dedicated support engineers is to work as a partner with eCopy resellers as well as end-users to leverage companies' investments in digital copiers, while helping to accelerate business transactions at all levels.

We have online self-help available — Documentation, Downloads / Service Packs, Tips and Tricks, and FAQ's — to assist with any technical questions you may have. We also provide an online product registration link to register and manage your eCopy products.

If you cannot find the answers to your questions here, we are committed to providing additional technical support to ensure the successful integration of eCopy technology throughout the enterprise.

Click here to access the Ask eCopy knowledge base and ticket management system.